Support
Questions, problems, or feedback about Team Stat Manager? We're here to help.
The fastest way to reach us is by email. We read every message and typically reply within 1–2 business days. Email: support@teamstatmanager.com When you write in, it helps to include your username, your team name, the device and app you're using (iPhone/iPad app, Android app, or web browser), and a short description of what happened.
Make sure you're using your username (not your email address) and that Caps Lock is off — usernames and passwords are case-sensitive. If you've forgotten your password, tap Forgot Password? on the sign-in screen to reset it by email. If you don't receive the reset email within a few minutes, check your spam folder, then email us and we'll help.
Players and parents join with a registration code from their coach. On the sign-in screen tap Register here, enter the code, and follow the prompts. If your code isn't working, ask your coach to confirm it's current, then contact us if the problem continues.
Coaches and team admins manage rosters, game stats, the playbook, schedules, and team messaging from the main app. If a feature isn't behaving as expected, email us with your team name and the steps that led to the issue and we'll investigate.
Subscriptions and billing are managed from the web app at teamstatmanager.com in your account settings. For questions about a charge, a trial, or cancelling, email support@teamstatmanager.com from the email address on your account.
You can request account deletion in the app under Settings, or visit teamstatmanager.com/delete-account for instructions on removing your account and data.
Read our Privacy Policy and Terms of Service to learn how we handle your data and the terms of using the Service.
Team Stat Manager is operated by KW Nexus LLC. Support is provided in English.